1My water heater is leaking out of the overflow pipe.
This can be a very dangerous situation and requires immediate attention. The overflow pipe is connected to a temperature and pressure relief (safety) valve which is either on top or on the side of your water heater. Sometimes a valve goes bad and it leaks, but usually it’s an indicator that the water is too hot or the pressure is too high in the tank. If this is happening call us immediately!
2My water heater runs out of hot water after a few minutes.
This could be due to a bad lower element in an electric water heater. Also, a broken dip tube inside the water heater can result in fluctuating temperatures as cold water coming into the tank mixes with the hot water.
3I have no hot water (electric).
This could be due to a tripped circuit breaker, bad element or thermostat. If the tank is still in fairly good shape, we can replace both elements and thermostats at a fraction of the cost of a new tank.
4I have no hot water (gas).
First, check to see if your pilot is lit. Newer gas water heaters have a sealed combustion chamber. Look inside the little window to see if the pilot is lit. If not, follow the instructions on the side of you water heater to light the pilot. If the pilot does not stay lit, please call us for service.
5My water heater is making a rumbling sound.
The noise is a build up of minerals in the bottom of the water heater. When the water heater heats, the mineral deposits bounce around inside of the water heater and make the rumbling noise you are hearing. The build up of sediment can greatly reduce the efficiency of the water heater. Draining can remove some of the deposits, but not all. This is why we recommend draining your water heater at least once a year to prevent this build up.
6How often should I drain my water heater?
You should drain your water heater at least once a year to avoid sediment and mineral deposit build up and caking. This build up can greatly reduce the efficiency of your water heater. Sometimes, due to build up, the drain valve gets clogged and draining is very difficult. If this is the case give us a call, we can help!
7What should the temperature setting be on my water heater?
The recommended temperature for a water heater is 120 degrees. A hotter setting could lead to serious burns to the skin.
8Why do I need an expansion tank?
Plumbing code requires an expansion tank on all water heaters. This little tank sits above the water heater and is located on the cold side inlet after the shut off valve. Water expands as it heats which creates added pressure and stress to your plumbing system. Many times we see the temperature and pressure relief valves leaking because there is no expansion tank or the tank is worn out. Installing a new expansion tank can extend the life of your water heater.